Services
Everything between "we should probably replace this" and "it is running".
You can engage us for the whole journey or for the single phase you cannot staff internally. Most clients start with selection or a rescue, and stay for support.
ERP Selection & Advisory
Choose the right platform before you spend a shilling on licences.
Requirements gathering, weighted shortlist, scripted demos on your own data, and a five-year total cost model covering licences, infrastructure, implementation and internal time. Platform-neutral, because we deliver on all of them.
- Requirements register
- Weighted vendor scorecard
- Five-year cost model
- Business case for the board
ERP Implementation
Full delivery from kickoff to first close.
Configuration against a scope you signed, rehearsed data migration, integrations built early, and phased releases so the business keeps trading. Senior consultants on site — not a sales team followed by juniors.
- Phased rollout planning
- Configuration and build
- Data migration cycles
- User acceptance testing
Data Migration
The workstream that quietly sinks most projects.
Master data audit, cleansing rules agreed with the business, and repeated migration rehearsals with reconciliation reports the finance team signs off. By go-live weekend the migration is boring — which is the goal.
- Master data audit
- Cleansing and deduplication
- Rehearsed migration cycles
- Finance-signed reconciliation
Integration & Custom Development
Connecting the ERP to the systems you are keeping.
Payment gateways, mobile money, e-invoicing and tax authority filing, warehouse and production hardware, and the in-house systems you are not replacing. Built in supported extension points so upgrades do not break them.
- Payment and mobile money integration
- Tax authority and e-invoicing compliance
- Third-party system interfaces
- Upgrade-safe custom modules
Training & Change Adoption
The difference between a system that is installed and one that is used.
Role-based training built around each person's actual job, a super-user network in every department, and consultants on the floor through the first month-end close.
- Role-based curriculum
- Super-user programme
- Floor support through go-live
- Adoption measured by department
Managed Support & Optimisation
After go-live, when most partners disappear.
Support agreements with response times in writing, upgrade management, quarterly usage reviews to catch the processes people have worked around, and phase-two modules delivered as you grow.
- Defined response times
- Upgrade management
- Quarterly adoption review
- Phase-two roadmap
How we deliver
Five phases. No surprises in month seven.
ERP projects rarely fail on software. They fail on scope that grows quietly, data nobody cleaned, a process no one mapped, and users who heard about the change three weeks before go-live. Our method exists to close those four gaps in order.
Open a phase to see what happens in it and what you get at the end.
Two to four weeks on site with the people who do the work. We document every process that will touch the new system, find the spreadsheets holding your operation together, and audit the state of your master data. You get a current-state map and a written scope you can hold us to.
What you get
Current-state process map
Data quality audit
Scoped requirements register
Indicative budget and timeline
Next step
Talk to someone who has done this before.
Thirty minutes, no pitch deck. Tell us where you are — mid-selection, mid-project, or recovering from one that stalled — and we will tell you what we would do.