About us
We only do ERP. That is the whole explanation.
Zanelle is an enterprise ERP consultancy. We do not also build websites, resell hardware, or run a marketing arm. Every consultant here has spent their career inside implementations — most of them have inherited at least one that went wrong.
Why we exist
The software was never the problem.
Zanelle was founded in 2023, after watching the same failure repeat. A business buys ERP licences from a reseller. The reseller has no delivery capacity. A year later the system is half-configured, the consultants have moved on, and the finance team is still closing the month in a spreadsheet beside it.
What goes missing is never the software. It is accountability for everything after the sale — mapping how the work actually happens, cleaning the data before it moves, and training the people who have to live in the system every day.
So we built a firm that does only that part. We do not resell licences and we take no margin on the software you buy, which means the only way this works for us is if your system goes live and gets used.
Established
2023
Based in
Nairobi, Kenya
We work across
East Africa
First step
Free scoping
How we work
Four commitments we will put in the contract.
The people who sell it, deliver it
You will not meet a senior team at the pitch and a junior one at kickoff. The consultant who scoped your project is on it through go-live.
We tell you when to spend less
Because we deliver on every major ERP platform rather than reselling one, we have no reason to talk you into a tier-one licence when a mid-market product will carry your business for the next five years.
Scope changes are priced, in writing, before approval
No accumulating invisible commitments. You always know what the project costs today and what a decision will add to it.
We stay through the first month-end close
Go-live day is not the finish line. The first close is when the real problems surface, and that is when a partner should still be in the building.
How it starts
Scoping is free. You pay when we build.
We do not charge for discovery. Tell us what you are trying to fix, and we will map the scope, tell you which platforms genuinely fit, and give you an honest indicative budget before any money changes hands. If that conversation ends with us telling you to keep what you already have, that is a good outcome and it costs you nothing.
Free
Discovery call, scope mapping, platform recommendation and an indicative budget and timeline.
Paid
Implementation, data migration, integration, training and support — quoted against the scope you signed, with every change priced in writing before approval.
One exception
A rescue assessment of a stalled project is a fixed-fee engagement. It is diagnostic work in its own right, and it takes two to three weeks of senior time.
24
implementations delivered
1,400+
users trained and live
6
industries served
4.5 mo
average time to go-live
Next step
Talk to someone who has done this before.
Thirty minutes, no pitch deck. Tell us where you are — mid-selection, mid-project, or recovering from one that stalled — and we will tell you what we would do.